Note: Need to have Content-Type: multipart/form-data enabled for, otherwise payload sending would fail)įor Certificate Links, add asterisk wildcard, e.g. The entire list needs to be allowed on the firewall/proxy server for optimal functionality. URLs in Gray are example domains under * for the third party Certificate download and verification sites. See Single-user or sign in option is missing from the Let's Get Started Screen due to compromised root certificates and "Establish an Internet connection to continue" message occurs due to compromised root certificates when launching Autodesk software. Make sure Group Policies are not hindering the certificate validation check.If your system does not allow adding wildcards, refer to the specific domains in the "Login, License Entitlement" section in the table below. Make sure to disable HTTPS Inspection for the domains *. If you are performing HTTPS or SSL Inspection, this could break the certificate check during User Authentication and prevent the Sign In option from appearing.Certificate verification sites are all using HTTP but not HTTPS, please note the protocol for the sites when allowing it.See: Transport Layer Security (TLS): Updates Required to Maintain Software Access. For some products, you may need to install the latest TLS hotfix. Versions 2018 only - Install the Autodesk License Service 5.1.5 Hotfix.Both can be found in the Product Updates section of your Autodesk Account. Versions 2020 and higher only - Install the latest update for the Autodesk Licensing Service and Autodesk Single Sign On Component.The default port numbers used are 80 for HTTP and 443 for HTTPS. If the computer connects to the Internet through a firewall or a proxy server, ensure that the proxy is configured to allow unrestricted and anonymous access to the below domains. Which are the domains/protocols that I need to allow for the Autodesk Named User Licensing to work properly? I am using a Firewall and/or proxy in my organization. See Autodesk Licensing Service: Known Conflicting Applications. See: Proxy Settings Requirements: Supported proxy configurations for Single-User Access licenseĪre there any third-party application or firewall solutions known to interfere with the Autodesk Subscription/Named User Licensing? Which are the supported proxy configurations for Named User Licensing? The licensing component collects and sends product usage data to Autodesk servers daily in compliance with the Autodesk Privacy Policy Statement. Logging in determines the user’s software entitlements. After installation, login is required to use the software. Solution: How does Autodesk Subscription work?Ĭustomers who purchase a single-user subscription can install their products from the Autodesk Account.
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